Archive yahoo

Comscore: Microsoft tops time spent, 3.9B hours

According to Comscore’s time spent share study, Mirosoft experienced 43% YOY growth in the number of GlobalSharehours spent on its properties worldwide. At 3,920MM hours, MS tops the next runner up (Google) by over 56%. Given the nature of these two companies, this differential should not be too surprising. Google has many contacts at smaller durations, MS fewer contacts at longer engagements.

What is telling is the differential between MS and Yahoo!;  about 242% more time spent. While Yahoo! is doing well in the US with 11.2% of total time spent vs. 8.6% for MS, Yahoo! is falling short globally, where the real growth will be seen. Combine the standing with the 14% decline to total hours on Yahoo! properties, and Yahoo! has a real problem to overcome. If Yahoo! is trading on engagement, this is going to be a problem. Yahoo! is going to need to give the global regionalsharemarket place reason to care.

Not surprisingly, Facebook has seen phenomenal growth of 193% jumping from 474MM  from 1,387MM hours.

Photo

steve haar

November 8th

Comscore

Facebook

Google

microsoft

yahoo

Yahoo!, the short sighted view of search.

As Yahoo! evolves its search algorithm and pushes forward with its Google partnership, we need to be clear that Panama is not and never can be adwords in function, nor in spirit. 
On Google, there is a long tail. If you are smart enough to recognize a search term that others are not bidding on (or doing so minimally), or have optimized an obscure term, you are rewarded. You have a relatively minimum bid landscape to reduce your cost and you can isolate the phrase to maximize ROI. You can even go further and isolate the match type, recognizing that someone who types in a phrase exactly might (and often does) behave very differently than someone who clicked on a broad match delivery. As the markets mature, others jump in, raising the price of the keyword (and thus Google’s revenue), and you move on to another group of phrases. It works out well for the advertiser, as they get more sales, and it works for the searcher, as we have to be smarter about what we put in front of them and how we treat them post-click.
Yahoo! however does not care. After all, why let you get a click for $0.25 on a long tail term when they can map that term to a more popular one and drive a $1.00 cpc? It does not matter to Yahoo! that the post click behavior is different. Nor is Yahoo! willing to take the long-term view (like Google) that will not only deliver higher quality search results, but could actually increase their revenue by helping develop the number of phrases that have value to advertisers. 
Think about the Google deal. Yahoo! has far fewer phrases on which advertisers are bidding, or terms on which they are bidding very low. This was imposed on advertisers because of the mapping of larger groups of keywords to a single keyword or phrase. There was no value in bidding on these keywords, and Yahoo! did not care; they forced an artificially higher cpc that could not be optimized. Google, however maintained a system where we can optimize to the long tail, making our ability to optimize based on post click behavior easier, and thereby increasing the value of these long tail terms. Now that Google has fostered the market for these terms, Yahoo! is going to de-map many of their terms (they have already started), so that they can benefit from the mature market that we were able to create with Google. 
Unfortunately, the inventory on Yahoo! is going to dilute the value that was built up in the Google ecosystem… not that Yahoo! cares; they’ll get their revenue. Yahoo! would not work with us (advertisers) to develop the value within their own search product. Instead, they waited until the value was created within Google, and then decided to de-map keywords for advertisers in order to serve up the Google ad. If the metrics on Google’s adwords program are skewed, then we have to drop the bids or drop out of the keywords. For those who think Yahoo! won’t be big enough to matter, remember, we are dealing with a large number of low volume, long tail terms. Small changes make a big difference in the back end metrics.
Beyond the search terms themselves, Yahoo! match types are not optimization friendly either. On Yahoo!, if you are bidding on a standard match basis (meaning you show up when the user types in your keyword / phrase), you can be trumped by different terms that are on advanced match bidding (meaning Yahoo! decides there is some relationship between the search and the keyword).  Yahoo!  has made it so this is likely, based on the bid amount. So, even if you have an exact / standard bid against a keyword, Yahoo! will see what other keywords in your account might actually qualify, and then de-dupe the keywords based on ranking… The bid amount is very influential. Look at the impression distribution, it varies widely from day to day. Yahoo! will tell you that is because users’ search patterns change widely day-by-day.  Our experience shows us otherwise… there are trackable patterns, not wide swings.
(We know that this is also technically possible on Google. But, you can see your impression share in Google reports that clearly indicate that your exact match keywords are not getting pushed aside. Yahoo! has no view into this.)
Unlike Google, Yahoo! does not encourage multiple match type bidding. It doesn’t matter that their are two different post-click behaviors based on the match type. The system was designed to lump everything together, and then see where they (Yahoo!) can make the most money.
What Yahoo! has not figured out (that Google figured out a long time ago), is that the post click value is what advertiser care about. Yes, they give lip service to this concept. But, when they deliver a search product that actually backs up the rhetoric, we can start to believe that they get it. Give us:  true match type bidding, keyword delivery unfettered by mapping, real reporting, truly targetable negative keyword implementation (match type, no limits). Until then, they will follow well behind Google with a me-too (Panama) product that appears designed to maximize short term per-click revenue while giving no care for the long-term devaluation of the Yahoo! product.

Photo

steve haar

September 4th

Google

search

yahoo

Yahoo! Search is Opening Up

Yesterday Yahoo posted an announcement about a new enhancement to their search product.
Today, Amit Kumar presented this evolution at SMX West.

The new focus is on completing tasks. Relevant media, task oriented links, Structured data. The ranking in SERPS remains that same, but the results are more focused based on what the site owner believes the user is trying to do. It can provide additional links directly on the SERP, ratings, sending links, products, media etc. Instead of having the engines ‘guess’, we can use our knowledge of what the user needs.

The features and enhancements are app based. There will be data feeds and information providers give to Yahoo! via the apps to which site owners can gain access, add their listings and create better SERPs for their users. These feeds may be third party ratings, product reviews, media etc. The site owners can turned these feeds on / off. Just how this will be shall be announced over time in the near future.

A question on Yahoo!’s commitment to this came up: What if publishers push forward only to have Yahoo! pull the plug. Amit pointed to the overall commitment to the open platform as an indication of it’s seriousness and support.

Question on timing. Since we are a closed group and won’t blog about it.[[[-mage no longer avilable----] But…
App Prototype development can take about 1/2 day. If you put it on your own listing, it can go live quickly. (Sony puts a product app for Sony.com) If it is open to others to add to their site, then the app will be submitted to an approval process (Sony’s app used by retailers).

Just some thoughts. Think about Auto manufactures providing review feeds, spec feeds, images, or video. Theses feeds can be provided as a Yahoo! app that dealers can then add to their listings. Any product manufacturer can do this. Menus for restaurant chains? Product reviews from Consumer Reports? This really opens up great information access at very relevant times. These data sets, media, and other information can be used by many sites, and the providers of the information gain exposure and traffic. This is a great tool for the site publishers and for consumers.

If the information is bogus, users will have the ability to report abuses

Photo

steve haar

February 26th

yahoo

Google Share sees slight decline

In November last year, I wrote a piecefor SEMPO
Global Search Blog regarding the plateau that I see for Google. Earlier this month, I
submitted a piece to Search Engine Watch which included my belief that
there will be a reduction in Google share by  Q4. I was wrong. It
actually happened in December 2007. Google is down slightly to 56.3% in December from 57.7% in November.

Ranked by Searches (U.S.)

Provider  Searches
(000)
 Share of
Searches
 Searches per
Searcher
 Google Search  4,062,536  56.3%  37.9
 Yahoo! Search  1,273,688  17.7%  22.4
 MSN/Windows Live Search  995,899  13.8%  31.7
 AOL Search  339,761  4.7%  10.0
 Othere…..      

Source: Nielsen Online, MegaView Search

Why does this matter? Well, considering that Google is and will remain the
leader in search for the foreseeable future and that search will
continue to grow, it doesn’t really affect the numbers in any negative
way, yet. It does, however, provide an opening. One through which we
can see that other options are viable and profitable. As this happens,
more opportunities can fall upon Microsoft and Yahoo!.
I believe that the market needs the competition. Even as analysts call (SEW) for Yahoo! to break off search and outsource to Google, I think there is a long term benefit even to Yahoo! shareholders in the dedicated Yahoo! effort to search. With more brand dollars being
considered for search, and the search product itself expanding to
potentially include images and different ways to deliver results, these calls for divesting the core technology are premature.


With continued strength in the display / publisher side and the nascent
nature of search (relative to the potential applications), Yahoo! is
uniquely positioned to package search and display advertising to
optimize the ROI for advertisers. Give up the tech side of search, and
the synergistic opportunities go way.

Yahoo!’s Terry Semel steps back, Susan and Jerry Step up

Today I am at the SES Latino Conference in Miami, FL (more on that later). During some of the sessions, the various representatives from Yahoo! spoke about the ‘innovation’ of Panama. I can overlook the fact that this is a conference on Latino marketing and the Yahoo contribution’s were predominantly about Yahoo Panama (at least it’s name is that of a Central American country), but I just heard similar ‘pitches’ at the SMX conference in Seattle a couple of weeks ago (am I allowed to mention SES and SMX in the same breath?!?)  .  Normally I don’t mind a company pitching its products. But, Yahoo!’s insistence on using adjectives like ‘innovative’ to describe Panama while Google is sitting on the stage with them is embarrassing.

So, along with all the financials and shareholder discontent that have come out lately, it is no surprise that Terry is stepping back and allowing Susan Decker and Jerry Yang to step up as President and CEO respectively. Press release.

Since the release of Panama I have held my words about Yahoo!’s aggrandizement of a product that merely mimics what has been in market for years. When Avenue A issued several verdicts, I simply cautioned that it was too soon to really tell what the impact will be, and it will be primarily up top the SEMs to decide. I then heard Terry Semel talk about the great improvements of Panama during the shareholder calls and I was further questioning their perspective. It is not that Panama is bad. It isn’t. It is a great improvement over the old Yahoo! / Overture system. However, it is now and only just now, catching up to the market.

I am not sure how a company can become a leader in the space when it believes it is ‘innovative’ with a product that is comparable to technology that has been in place for years. If Yahoo! wants to impress shareholders, then it must either develop something that advertisers OR users think is above Google’s offerings, or just plug away at search to keep up and find an area where it truly has a competitive advantage.

If I were even more arrogant than I am, I’d pretend to know what the competitive advantage is. Yahoo! has great properties, terrific traffic and really smart people. I hope the new leadership finds the magic that has eluded Terry, and the rest of us.

Photo

steve haar

June 19th

yahoo

Yahoo! Panama, the best is yet to come…how you use it

The new search algorithm has been released for about a month now. I have seen several ‘out-of-the-gate’ measurements from agencies and measurement companies alike. Click rate is gone up, CPCs have gone up, or down, conversions have changed by X…

I think all these are very interesting as a metric of how our old ways to manage a Yahoo! account played out in the new system. But, the real impact here will be seen over the next few months. We will start to leverage Panama when everyone starts to rotate messaging and measure CTR by ad and carry this through to conversion rates. The real performance of Panama will be seen when we drive it around the town a few times.

Certainly, we will see improvements in performance. Not just because Yahoo! will calculate relevancy, but we will be able to adjust ad copy, simultaneously rotate multiple versions and compare the ultimate ROI by ad. Yahoo! will be able to measure the CTR, but we will be able to measure the conversion. As most of us look to the conversion, we would gladly give up non-productive clicks while holding our conversions steady, or increase them. So, our CTR goes down (but so does our costs), while our conversions go up. These will be an interesting next couple of months as we optimize the campaigns rather than just compare them to the old system.

Photo

steve haar

March 2nd

Search Engine Marketing

panama

yahoo

Mobile search offers real opportunities

This week Yahoo made two big announcements:
1) They inked a deal with LG Electronics to have Yahoo! Services pre-loaded in LG handsets.
2) Yahoo! is providing mobile display ads in 19 countries using
Yahoo! Go 2.0.

The three big rules in real estate are location, location, location. While LG is not the largest, you can’t sneeze at being located on 10s of millions of handsets in 70 countries. The pre-loading brings many users who may not have the inkling to load the apps themselves into the mobile internet world. At the very least it makes it more convenient than loading a competing application. In and of itself though, this is not enough. Yahoo! needs to have content and applications that users will come back to. I think they have both.

Yahoo! has about as much experience in content development and delivery as any company on the web today. From international to local, they cover it. And, in a world where well targeted advertising is also content, they have the infrastructure to monetize the apps while enhancing the user experience with relevant, paid information.

OneSearch, part of the Yahoo! Go 2.0 mobile applications, has enhance search functions that can be driven off mapping, grouped logically and shared with other Yahoo! Go 2.0 users.

A run down of the features of Yahoo! Go 2.0 include: (From Yahoo! PR)

– Search reinvented for mobile consumers – oneSearch recognizes the intent of a search term and presents relevant content – not just a list of web links to PC sites – on the results  page. Results are grouped by subject making it easy to read through and drill down to get more details.

– Be local, no matter where you are – The Local & Maps widget  gives consumers quick access to comprehensive local directory  information for businesses across the US, enhanced with  ratings and reviews from the millions-strong Yahoo! community.  Interactive maps feature the ability to directly search for local businesses, get driving directions and real time traffic  updates.

– Rich, highly personalizable content from millions of sources – Current headlines and a breaking news ticker in the News, Sports, Entertainment, Weather and Finance widgets keep  consumers connected to the information that matters to them.  Consumers can customize to receive content from the millions of sources on the Web that publish in RSS.

– Photo sharing keeps consumers connected to their community -  The Flickr(TM) widget integrates one of the Web’s most  innovative and prolific photo-sharing communities, making it  easy for consumers to upload(1) and manage images from their  camera phone. Consumers can also easily share photos, view their friends’ pictures and browse or search the millions of images.

– Streamlined e-mail keeps consumers in sync – The E-mail widget allows consumers to quickly respond to, delete or compose new  messages or view attachments with a single click – all  automatically synchronized with their Yahoo! Mail account in real time.

What is important here is relevance. This point was made well in the Jim Leggiere interview with Adam Soroca of JumpTap, where Adam said “In practice you’ve got targetable information that’s more locally based and actionable and timely”

I know branding is going to play out here. In fact, the initial launch of Yahoo! Go 2.0 will have display ad support in 19 countries. This is Yahoo!’s initial focus (Yahoo! PR 2/12/2007):

“..This worldwide launch demonstrates Yahoo!’s continued focus on extending our leadership in display advertising and intension to be number one in mobile monetization.

Major global advertisers including Hilton’s Embassy Suites, Infiniti, Intel, Nissan, Pepsi, Procter & Gamble Asia Pacific and Singapore Airlines will launch the inaugural mobile advertising campaigns on this new platform beginning today. “

However, the real value for mobile search will be in the localized, relevant nature of the content (again, Adam’s view). If Yahoo!, Google, MSN (and others) can create the right mobile environment, while delivering targeted search content, there is a tremendous value to businesses. (Danny Sullivan did a piece on the mapping applications on 2/12/07 – demonstrating that there is room for improvement.)

The first wave of beneficiaries here should be the restaurant, auto repair, hospitality and like industries. These are logical mobile searches (I am not convinced that in depth research on “not-needed-now” goods and services are going to be the bread winners here.) What is intriguing about the Yahoo application is the ability share the information easily. Want to let everyone know where the restaurant is – no problem; search it, map it, send it. When you need to have your spouse or friend pick you up at the repair garage to which you were towed, map it and send it. The point is, these applications, and other mobile applications facilitate a mobile lifestyle and incorporate a behavior (search) that is already established. I, like many others, see this as one of the great next waves in search marketing. While 10% if the mobile hand set users use mobile web, that number will grow as will the types of searches made. We need to get our learnings in now.

 

Photo

steve haar

February 15th

mobile search

yahoo
line
September 2010
M T W T F S S
« Aug    
 12345
6789101112
13141516171819
20212223242526
27282930